BBQ Catering FAQs

Using Springbok For Your BBQ Catering – How We Work

On-Site BBQ Catering

Springbok BBQ is a full-service BBQ catering business which means that we come to your site where we prepare and serve your food freshly on site. We charge for the food we come serve on site, the chefs we provide to come and cook your food, some optional extras such as tableware hire, as well as a plethora of service options being different ways and styles you may choose to have us serve your food for you. 

Getting A Quote

Getting a quote from us is easy: just go through Our Menu on our website and Add-to-Cart all the dishes you desire for however many heads you need to feed. From here you can proceed to checkout to place your order and make your booking. During checkout you will reserve your day in our calendar, pick your choice of hardwood for us to cook your food with, and specify your tableware and service preferences.

Order Lead Times

There is quite a bit of planning that goes on behind the scenes to arrange your hog roast or BBQ catering, and to that effect we usually require at least 5 days notice to make it all happen. So when you make your booking during the checkout process of our online ordering facilities, please ensure that the date you select for your event is 5 days or more in the future. In exceptional circumstances we might be able to assist in much shorter time-frames. 

Deposits & Payments

Our website gives you the option of paying the whole amount for your order, or only a 10% deposit. If you choose to pay the 10% deposit only, please note that the balance will become due 10 days before your event, so just look out for a payment request from us around 10 days before your event. If however your event is less that 14 days in the future the full amount is payable upon order. 

Tasting Sessions

We get approximately 1 request to do a tasting session for every 15 bookings we receive. Needless to say then that it makes no sense whatsoever for us to hold tasting sessions. Should this change in the future we would consider starting to do tasting sessions.


 

Creating Your Own BBQ Catering Menu – Easily Online Ordering

Using Our Website

Our website contains facilities for compiling your own unique hog roast or BBQ catering menu. You can pick the meats you want, and add sides dishes as you wish. Once you’ve added all your dishes to your cart you simply need to check out through our shopping system with a 10% deposit, at which time you’ll also be presented with an option to select (reserve) your event day in our calendar, and select the type of hardwood pellets for us to cook your hog roast or BBQ with.

Minimum Quantities

When adding dishes (menu items) to your cart in our on-line shop you will see that there is a minimum quantity ranging from 35 to 50 (portions) per menu item, depending on the menu item. Furthermore, Springbok BBQ does a limited number of events and we also have minimum order values for your total spend on food and tableware with us on any given day of the year, depending on how far you’re located from RG8 8DQ in Reading. See aforementioned link for details. You must ensure that your spend on food and tableware reaches the required thresholds for us to pitch up! 

How Much To Order

Our menu / ordering system works on a per-head basis, so you can order whichever dishes you want, for however many people you wish to serve. A typical menu would consist of 1 of our roasts i.e. hog roast, lamb roast etc OR 3 of our mixed grill meats, together with 2 starches and 3 salads. Optionally you may also consider adding 1 or 2 appetisers, and/or 1 or 2 desserts. Please note if you’re ordering main course meats for, say, 100 heads, we expect you to order any appetisers, salads, and starches you want for 100 heads per dish as well – otherwise you will most probably run out of the items in question.

Order Changes

You are welcome to make changes to your order but please note: the latest you can make changes to your order is 14 days before your event. We only accept order changes only in written form via email please, and unless you received a revised order confirmation from us then you must assume your changes were not made.

Vegans & Vegetarians

We have a good number of vegetarian menu items that are perfectly suitable for vegetarians and omnivores alike, as well as vegetarian burgers and sausages. If you have vegetarian guests attending you would definitely want to add some of our wood-fired vegetables too! Our wood fired vegetables can be prepared with either normal butter or a dairy-free vegan butter. You will see an option for this during checkout when placing your order. 


Serving Your Wood-Fired BBQ Catering Foods – Service Options

Service Options

We offer a selection of service options. The first option is that we walk around handing out our appetisers, and then serve your main course and desserts as a buffet. Or we can hand out your appetisers and then serve your main course and desserts to your tables. Alternatively, you can have us serve your appetisers to your tables on sharing platters, with the main course and desserts served as a buffet.

You will see the options for the aforementioned during checkout when placing your order on our website. Then we also have options for serving your food over a duration of time (as opposed to a specific point in time), splitting your order into two servings, or operating like a hot-dog stand of sorts and collecting tickets from your guests/attendees (in case you’ve sold tickets/food coupons on the back of our services). 

***Note that our fees for doing a table service only covers the additional management coordination and tableware required for doing  a table service, and does not include waiting staff for running food to and from tables! You will need to provide us with anywhere between 5 to 10 waiting staff on the day, depending on the size and complexity of your event and the service level you require, to execute a table service.***

Buffet Service

If you’re choosing to have us serve a buffet for you; we usually set up buffets at our grilling station which is under our green gazebo, however we can also set up the buffet elsewhere such as inside a hall or building, so long as you provide 3 trestle tables at the alternative location for us to do that. Simply make a comment in the order notes that you want us to serve ‘elsewhere’ than where we are cooking, or feel free to even tell us to do so when we arrive – however please don’t ask us to move our serving station once it has already been set up. 

Serving Sessions

Normally we do one serving session per order – you specify a main course serving time, we serve appetizers 30-60 minutes before, followed by the main course, followed by desserts. However, you may also have us split your order in two, and have us do a second serving session later in the day for you, for example having us serve lunch and dinner for you. There is a surcharge for this which you will find under service options during checkout. Also, if you choose this option, note that at least one of your serving sessions on the day needs to meet our minimum order values.

Twin Roasts

Since we operate a per-head menu it is quite possible for you to order, say, a hog roast as well as a lamb roast for the same event. However please note that when you do this people will actually eat more meat: for example, if you had 100 guests and you ordered hog roast from us for 100 people, you can rest assured that there will be enough meat. However if you have 100 guests and you’ve ordered hog roast and lamb roast for 50 heads a piece, you will definitely run out of meat. We recommend ordering 30% more meat when doing twin roasts – i.e. 65 portions of each of hog roast and lamb roast, to serve 100 people.

Tableware

When you place your order on our website you will be presented with options for tableware during checkout. For your main course you can choose between our beautiful large 28cm Jamie Oliver vintage plates and 18/10 stainless steel cutlery at a flat rate of £95, or large oval sturdy paper plates and plant-starch cutlery at a flat rate of £25. For your desserts you can choose between our high quality dessert plates and bowls with 18/10 stainless steel spoons at a flat rate of £65, or paper desert plates and plant-starch cutlery at a flat rate of £10. Our chefs will help clear them off your tables for you. All our tableware is white with the undersides of our Jamie Oliver dinner plates having a very light, unobtrusive blue tint.


On The Day Of Your BBQ Catering – Logistics Considerations

Your Chefs

In addition to paying for your food, you also need to hire the chefs to cook and serve your food, they’re paid living wages, by the hour, and you will see the options to pay for them during checkout. As rule of thumb you will require 2 chefs for most events, 3 chefs if your menu is very complicated or we’re catering for many people, or 1 chef if your menu is very basic and you’re not a lot of people. We’ll add chefs to your order if required. Our chefs wear formal emerald green chef’s jackets and they will also help clear plates and cutlery off your tables if you hire the said items from ourselves. To see what our chef uniforms looks like just have a browse through the gallery on our website.

Travel Charges

Our operational base is located in Berkshire, but we travel all over England for our hog roast and BBQ catering services. A travel charge will be added to your order during checkout, and is calculated based on the distance from our warehouse to your event address. Please also refer to our minimum order values which are affected by your distance from us. If your event is more than 150 miles from Reading in Berkshire will need to pay for overnight accommodation in a B&B or similar for our staff that are coming to your event, and this is included in the relevant charges for our chefs that you will see during checkout.  

Venue Access

The type of access you have at your party location will determine what grilling equipment we can bring for your hog roast: if you have vehicle access (1.8M wide), we’ll be able to bring one of our grand trailer grills. If you don’t have access for our trailer, we’ll need to bring some of our smaller portable grills. During the checkout process on our website there is an option for you to tell us whether you have trailer access or not. Also, very important: please note that we need a flat spot with level ground on which to set up our grilling and serving station. 

Our Arrival

All our roasts are hot-smoked on site for approx 5 hours by a professional BBQ grill chef. This means we’ll quite likely arrive at your venue long before everyone else. Usually we’ll arrive 5 hours before your main course serving time, or more if you have a complicated menu or service on the day. All you need to do when we arrive is show us the lay of the land, where you want us set up our grilling and serving station, and give us access to at least 4 plug points for our food warmers, then we’ll start doing our thing.

Electricity

Our grills burn wood pellets to cook your foods and the wood pellets are the only source of heat, however they do still need power to drive induction fans etc. We will also require power for our food warmers which are rated at 900 watts each, and we bring an average of 4 of them to an event. Therefore we must have at least 4x standard 13-amp plug points available to us on the day, and it is very important that these points are directly off of wall circuits and not off multi-socket leads. We will bring some 20M extension cords with us on the day. We do also offer generator hire should you not have power.